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Our team has collected common questions and answered them in a list, helping you find answers more quickly.

May 1, 2025 marked the date of the last update to the list.

Office Time

  • Monday to Friday: 9:00 - 18:00(GMT+8)
  • Saturday: 9:00 - 12:00(GMT+8)
  • Sunday: Closed

Weekend messages will be responded to a little bit later, usually within 12 hours.

Inquiries and comments can be sent below, our team usually responds within 4-6 hours.

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