Privacy policy
Last updated: March 11, 2024
On this page, you will learn how we collect customers' information and how we use it. You can discover the details, visit, and buy goods to learn about your rights.
Phaigaina collects both ”personal” and “non-personal” information from customers.
- Personal Information: Data that identifies you personally, such as your name or email address.
- Non-personal information: Data that cannot be linked to an individual, such as how a website was accessed.
How We Collect Customer Information
In this Privacy Policy, we describe how we collect information about visitors to our website, subscribers to our newsletter, or purchasers of our products.
Our primary method of collecting your information is through this website(Phaigina.com), along with information obtained from other sources. In this way, we can better understand our customers, which allows us to provide them with more personalized services. The following methods are used, but not all are relevant to the customers.
- Personal information
- Utilization of information
- Process to be followed
- Information storage
- Sharing customer information with
- Payment information
- Cookie usage
- Rights of information
- External link
- Information security
- Notification obligation
- Updates privacy statement
Personal Information
On our website, we collect your personal information in a variety of situations, such as when you make purchases, communicate with us via instant messaging, create an account, or interact with us in any other way. When necessary, we may ask for additional details, such as your name, shipping address, and email. Please be aware that we only use the information you provide to deliver our products and services. Moreover, you willingly disclose the pertinent details.
While you explore our website, we automatically collect log information about your visit, such as your IP address, browsing data, and device specifications. You can be confident that we will notify you on the Site about the automatic collection of this information.
Utilization of Information
PHAIGINA utilizes the information customers provide upon registration or subscription to enhance their service experience. We assist with purchases and provide real-time communication to ensure satisfaction. We highly value their feedback on product quality, service experience, and related areas as it plays a pivotal role in our continuous improvement and optimization of customer service, product quality, and content management.
Process to be Followed
Rest assured that we handle your information with utmost care and respect, honoring our contractual obligations to you as well as your personal consent. In the event that we need to utilize your personal data for secondary purposes such as marketing, we will provide you with the opportunity to grant permission again or decline the service. Your privacy and security are our top priorities.
Our secondary service content can be withdrawn anytime after you accept this portion of the consent. Just contact us and let us know directly by leaving a message.
Information Storage
You can trust us to keep your personal information safe and secure. Our primary goal is to use this information only to fulfill your product order, and in some cases, we may need to retain it for mandatory service purposes. Rest assured that we take the responsibility of safeguarding your personal data seriously.
The personal information you provided will be deleted if you are no longer needed to receive services from us.
Sharing Customer Information with
At PHAIGINA, we confidently collaborate with third-party providers to offer you a range of services. These providers require access to your personal information for payment processing, order fulfillment, and customer service. Our partners are carefully selected, and we sign data processing agreements with them to ensure the protection of your privacy. Be assured that we only share your information when necessary to provide you with the highest quality of service.
It's crucial to keep in mind that third-party vendors have their own privacy policies and terms of service that regulate the personal information they gather when conducting transactions. In the event that you decide to exit our site, please be aware that our policies will no longer be valid.
It is also recommended that you review the privacy policies of the third-party companies we work with to better understand their handling of your personal data.
- Payment Service: PayPal
Payment Information
We ensure that we have all the necessary information from the customer to process purchases, which includes credit card details (cardholder name, card number, expiration date, etc.) and billing name and address associated with the payment method. Upon signing up for an account on our website, your payment and purchase history and other relevant preferences will be securely stored under your account information.
If you would like to view or edit this message, please go to the "My Account" section of the website or "Contact Us" for assistance.
Cookie Usage
We will use a cookie to identify the device and users that are visiting our website. Cookies are also used by PHAIGINA to make your visit more enjoyable.
Rights of Information
In regards to customers' information, there are certain rights you need to know.
- Right to rectification: ask us to correct all data about you.
- Right to restriction: to restrict how we process and use your data.
- Right to erasure: to delete all your data.
If you wish to exercise the rights mentioned above, please get in touch with us directly.
External Link
Our website provides links to other websites, and while we take necessary precautions to ensure their safety, quality, and relevance, we cannot guarantee their alignment with our values. It is your responsibility to assess the risks associated with visiting external links. We recommend exercising caution when doing so. Please be aware that we cannot be held liable for any damages or consequences arising from your use of externally linked websites.
Information Security
We take the safety of our customers' personal and sensitive information very seriously. That's why we confidently rely on Shopify for website services, as they adhere to industry standards that are recognized for their ability to protect your data. You can rest easy knowing that any information transmitted or received is fully encrypted and secured using the latest technology, including a secure socket layer (TLS).
In cooperation with Shopify, we ensure that your personal information is protected from unauthorized access, disclosure, alteration, destruction, and loss.
It's important to note that we take the security of your personal information very seriously. While we utilize industry-standard methods to protect your data, we cannot guarantee 100% absolute safety when transmitting or storing information online. If you ever have any concerns about the safety of our site, please reach out to us directly. Our team is always available to help ensure your peace of mind.
Notification Obligation
In order to comply with legal obligations or to address breaches of our terms and conditions, we reserve the right to disclose your personal information to third parties.
Our website provides an exceptional email notification service to keep our valued subscribers up-to-date with the latest products and services we offer. You can either subscribe through our online automated process or request a manual subscription, which we will process with your consent. Be assured that we always prioritize your consent before proceeding with any subscription.
We will not provide any of your personal information to third parties. The emails published on our website contain tracking functions, and the user's email activities will be stored in the database for subsequent analysis and evaluation to provide better and customized services.
If you ever feel the need to unsubscribe, rest assured that our automated system is always available in the footer of every email. However, in the unlikely event that it fails to function properly, you can always reach out to us directly for prompt assistance with your unsubscribe request.
Updates Privacy Statement
It is important to note that PHAIGINA reserves the right to modify its website's privacy statement and cookie policy at any time. Rest assured, in the event of a significant policy change, clear notices and instructions will be provided at the top of this page so that you can fully understand our policy. Any changes will take effect immediately once posted on this page, and we typically announce the affected sections 3 months in advance. So please make sure to regularly review this Privacy Statement to stay informed of our policies.
Contact Us
If you need help, we're here to help. Please contact us directly with any questions you may have regarding our Privacy Policy.