Pre-order Program
PHAIGINA hopes every product can reflect the personality and enthusiasm of its players. As a consequence, some products are "pre-ordered" rather than on hand.
"Pre-order" will be clearly marked on the product page so you can see it when purchasing. Once you order a pre-order product, it will be produced. Waiting might take a while. It is appreciated if you could wait patiently.
In this page, we will explain how to pre-order and provide related information for you.
Pre-order Process
Check Product Label
Please confirm that the item is marked as “Pre-Order” on the product page. Pre-order items are made to order and not held in stock.
Place Order & Complete Payment
Once payment is completed, your item will enter the production phase. Production time may vary by product—please refer to product details for specifics.
Shipping Notification Upon Completion
Your item will be shipped once production is complete. You’ll receive a shipping notification with tracking information.
