Shipping policy

Policy Points

• Processing & Handling
• United States Delivery Options
• Regional Restrictions
• Estimated Delivery Formula
• Status Tracking
• Delivery Statement

Last Updated: April 4th, 2026

At PHAIGINA, we are committed to ensuring your acquisitions reach you safely and efficiently. Once your order payment is confirmed, our team immediately begins the preparation process to bring your passion to your doorstep.

Processing & Handling

Typically, it takes 1-2 business days to inspect, pack, and hand over your items to our partnered courier companies. The courier will then deliver your order according to their professional shipping schedule.

United States Delivery Options

For our U.S. customers, we primarily provide Home Delivery services. Depending on the logistics efficiency and your location, we utilize UPS or FedEx to ensure a secure delivery.

• Standard Shipping Time: Typically 8-10 business days.
• Recipient Information: Please follow the checkout instructions carefully. We will ship to the exact address provided.
• P.O. Boxes: Please note that we cannot deliver to P.O. Box addresses. Kindly provide a physical street address for successful delivery.

Regional Restrictions

Due to geographical and logistical complexities, we currently do not offer delivery services to the following regions:

• PR (Puerto Rico)
• HI (Hawaii)
• VI (U.S. Virgin Islands)
• AE (Armed Forces Europe)
• AP (Armed Forces Pacific)
• AK (Alaska)
• GU (Guam)
• AS (American Samoa)
• MP (Northern Mariana Islands)

Estimated Delivery Formula

To help you track your expectations, use the following formula:

• Total Delivery Time = Preparation (1-2 business days) + Transit (8-10 business days). Note: Processing times may vary slightly based on actual conditions or peak seasons.

Status Tracking

Once the courier collects your package, an exclusive logistics tracking number will be generated. We will notify you via email immediately. You may also find this information within your account dashboard.

• Tracking Tool: Visit 17TRACK to monitor your package's real-time progress.

Delivery Statement

PHAIGINA is not liable for orders that encounter unforeseen circumstances during transit, such as natural disasters or unexpected logistics strikes. However, we promise to maintain continuous communication with our partners and keep you updated on the latest developments.

Should you have any questions, please describe your issue in detail via our Contact Form.